FAQ

What if the item I want in exchange is out of stock?

Contact our customer service team. We will update you on restocking times or find an alternative solution together.

Where do I find my order number?

Your order number is in the confirmation email you received after purchase. It is a five-digit code. If you can’t find the email, our customer service team will be happy to help.

My item arrived damaged or defective. What should I do?

Send an email to sellorabrand.official@gmail.com with a clear photo of the damage or defect. 

Our team will get back to you as soon as possible to resolve the issue.